We answer your questions

Opened in 2016, Mercer Sevilla is a five-star grand luxury boutique hotel featuring 11 exclusive, dreamlike guest rooms and suites. Located in El Arenal, in the heart of downtown Seville, it sits within a neighborhood rich in history, opera, bullfighting, and art.

Mercer Hotel Sevilla features 11 rooms and suites distributed across 3 categories: 3 Deluxe rooms (from 35 to 36 m²), 7 Junior Suites (from 39 to 48 m²), and 1 Suite (63 m²).

The hotel features a restaurant (María Luisa), a cocktail lounge (FIZZ Bar), and a private rooftop terrace with a swimming pool, solarium, and bar service (exclusively for overnight guests).

Animals are not allowed in the hotel. Only guide dogs are permitted to enter the establishment. If you are traveling with your pet, it will be a pleasure to welcome you at our five-star grand luxury sister property, Mercer Plaza Sevilla (located 500 meters away).

Mercer Hotel Sevilla is a smoke-free establishment. Smoking is prohibited in the guest rooms and other areas of the hotel that are not designated for this purpose. Guests wishing to smoke may do so on the rooftop terrace.

Mercer Sevilla ofrece Wi-Fi de alta velocidad gratuito en todas las habitaciones y en las zonas comunes, para que nuestros huéspedes puedan mantenerse siempre conectados durante tu estancia.

All rooms at Mercer Sevilla are equipped with a complimentary safe for our guests' total peace of mind.

Mercer Sevilla provides a minibar in all its rooms (charges apply).

Every room at Mercer Sevilla features a hairdryer as well as a makeup mirror for maximum comfort during your stay. Higher-category rooms are also equipped with a hair straightener.

The rooms at Mercer Sevilla offer complimentary toiletries, along with bathrobes and slippers.

The rooms at Mercer Sevilla are equipped with a Nespresso coffee machine and a selection of complimentary coffee capsules.

All rooms at Mercer Sevilla feature a glass-enclosed rainfall shower, and some also include a bathtub.

At Mercer Hotel Sevilla, we offer dry cleaning and ironing services upon request, including a same-day express option, ensuring your garments are ready whenever you need them.

The rooms at Mercer Sevilla include a steam iron (upon request).

Mercer Sevilla does not feature accessible rooms for people with reduced mobility. However, you may check the accessible rooms adapted for guests with reduced mobility at our sister hotel Mercer Plaza Sevilla (located 500 meters away).

Mercer Sevilla offers complimentary cots for children up to 2 years old, as well as baby bathtubs and high chairs, available upon request and subject to availability.

At Mercer Sevilla, children up to 5 years old can stay free of charge when using existing beds. For an extra bed, a daily charge of €100 will apply and will be included in the total price of the stay shown on your booking confirmation. Extra beds are available upon request and subject to availability.

Mercer Hotel Sevilla can accommodate a maximum of 3 people in the Junior Suite and Suite category rooms. The Deluxe category rooms have a capacity for up to 2 people.

For family stays, the 65 m² Suite can be connected to a 36 m² Junior Suite to provide greater space and comfort.

For your utmost comfort, Mercer Sevilla provides a wide range of amenities including: a dental kit (toothbrush and toothpaste), vanity kit (cotton pads and cotton buds), shower gel, shampoo and body lotion, shaving kit, shower cap, comb, shoe cleaner, shoehorn, and a sewing kit.

Mercer Sevilla offers King Size beds with 400-thread-count Egyptian cotton linens, alongside a pillow menu and duvet cover service.

For your ultimate comfort, we place three types of pillows at our guests' disposal: feather pillows, cotton pillows, and aloe vera / memory foam pillows.

Some of the Junior Suite rooms at Mercer Hotel Sevilla feature a balcony with street views.

Mercer Sevilla offers a daily turndown service and daily room cleaning, as well as 24-hour room service and a complimentary digital newspaper and magazine service (via the Press Reader App). We also offer laundry and ironing services (upon request) and an in-room massage and beauty treatment menu (upon request).

If you wish to gift a unique experience at Mercer Sevilla—whether it is a hotel stay, a dinner at our restaurant, or a cocktail tasting—please do not hesitate to contact us directly at: reservas@mercersevilla.com | Tel. +34 954 223 004.

Hotel Mercer Sevilla does not have a gym. Guests who wish to continue their workout routine can do so free of charge from 10:00 AM to 8:00 PM at the gym of our five-star sister hotel, EME Catedral Mercer, located 500 meters away.

On the rooftop of Mercer Sevilla, you will find an inviting private terrace with a swimming pool, solarium, and bar service (for the exclusive use of overnight guests staying at the hotel).

Mercer Sevilla provides its guests with a complimentary digital press and magazine service, featuring national and international titles (via the Press Reader App).

Mercer Sevilla is supported by various local registered doctors available 24 hours a day (upon request) should you require medical assistance during your stay.

The hotel provides 24-hour Reception and Concierge services. Our Concierge team delivers exceptional care carrying the prestigious "Les Clefs d'Or" (Professional Association of Hotel Concierges) stamp, offering services such as restaurant reservations, ticket purchases for monuments and shows, personal shopper services, babysitting, hair and beauty treatment bookings, transportation and transfer reservations, boat trips or luxury car rentals, excursion planning, etc.

For more information about the María Luisa Restaurant located on the ground floor of the hotel, or to reserve a table, our team will be delighted to assist you: reservas@mercersevilla.com | T. +34 954 223 004.

The María Luisa Restaurant is open from Tuesday to Saturday, from 6:30 PM to 11:00 PM.

The María Luisa Restaurant offers a menu of dishes inspired by traditional Andalusian cuisine, highlighting locally sourced products, along with an extensive wine list.

Mercer Sevilla offers 24-hour room service, featuring a menu of hot and cold dishes, as well as beverages and wines.

Breakfast service at Mercer Sevilla is available from Monday to Sunday, from 8:00 AM to 11:30 AM. It consists of a varied buffet as well as a selection of made-to-order à la carte dishes. Guests who wish to do so may request breakfast service in their room. Non-resident clients can also enjoy the breakfast service (upon request).

Mercer Sevilla features a bar and cocktail lounge (FIZZ Bar) on the ground floor, offering signature creations from 12:00 PM to 11:00 PM.

Mercer Sevilla places its various spaces at your disposal to host small-format private events. For more information, please contact us at: eventos.sevilla@mercerhoteles.com

Mercer Sevilla places the hotel's various rooms at your disposal for your meetings. For more information, please contact: eventos.sevilla@mercerhoteles.com

At Mercer Sevilla, children up to 5 years old can stay free of charge when sharing existing beds. For an extra bed, a daily charge of €100 will apply and will be included in the total price of the stay shown on your booking confirmation. Extra beds are available upon request and subject to availability.

Mercer Sevilla offers complimentary cots for children up to 2 years old, as well as baby bathtubs and high chairs, available upon request and subject to availability.

Check-in is at 3:00 PM. Check-out is at 12:00 PM.

Only a passport and a credit card are required to perform the check-in at Mercer Sevilla.

The cancellation policy will depend on the booked rate.

Modifying the reservation will depend on the booked rate.

Room rates include 10% VAT.

For bookings of more than 3 rooms, special conditions and supplements may apply. For more information, please do not hesitate to contact us at: reservas@mercersevilla.com | T. +34 95 422 30 04.

For bookings of more than 3 rooms, special conditions and supplements may apply. For more information, please do not hesitate to contact us at: reservas@mercersevilla.com | T. +34 95 422 30 04.

The hotel will send you an email with your booking confirmation.

Mercer Sevilla provides a luggage storage service for overnight guests staying at the hotel.

Mercer Sevilla offers 24-hour Reception and Concierge services.

For bookings made with a flexible rate, the hotel places a 48-hour hold for the amount of the first night of the stay, which is automatically released.

Mercer provides special promotions and discounts through the hotel's website.

Mercer Sevilla does not have its own parking facility, but it offers a 24-hour valet parking service at a charge of €60 per night.

The Concierge team at Mercer Sevilla offers transfer services as well as car or motorcycle rentals.

Mercer Sevilla is located 3 km away from the Sevilla - Santa Justa AVE train station.

Mercer Sevilla is located 11.5 km away from Seville Airport.

Mercer Sevilla boasts an excellent location in the center of Seville, right in the El Arenal neighborhood next to the Maestranza bullring, and just a few minutes away from the Cathedral, the Giralda, major points of interest, as well as bars, restaurants, and terraces.

The main shopping streets of Seville are located a 5-minute walk from the hotel.

Mercer Sevilla enjoys an excellent location right in the heart of Seville, at Calle Castelar, 26. 41001 Seville. You can contact us at: reservas@mercersevilla.com | T. +34 95 422 30 04.